FAQ's
Frequently Asked Questions (FAQs)
1. What products do you offer?
We specialize in stylish and functional home essentials including:
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Wall Lamps
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Wall Clocks
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Bed Lamps
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Electric Oil Diffusers
Each product is curated for quality, design, and convenience.
2. Do you offer warranties on your products?
Yes, we offer a 30-day warranty on all electronic items against manufacturing defects. If there’s an issue, contact us and we’ll be happy to help.
3. How long does shipping take?
Shipping typically takes:
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3–7 business days for domestic orders
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7–14 business days for international orders
You’ll receive tracking info once your order ships.
4. Can I return or exchange my order?
Yes! We offer a 7-day return or exchange policy from the date of delivery. Items must be unused, in original condition, and in original packaging. Please visit our [Return Policy] page for full details.
5. How do I use the electric oil diffuser?
Each diffuser comes with a user manual. Simply:
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Add water to the fill line
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Add a few drops of essential oil
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Plug it in and enjoy the aroma
Be sure to clean the diffuser regularly for optimal performance.
6. Do your lamps come with bulbs?
Some lamps include bulbs, while others don’t—please check each product description for specifics.
7. Is my payment information secure?
Absolutely. We use secure encryption and trusted payment gateways to protect your personal and financial information.
8. How can I contact you?
You can reach us via our [Contact Us] page or email us at support@imperialelectronicx.com. We usually respond within 24–48 hours.